helpdesk_ticket_auto_response_enterprise

Helpdesk Support Ticket Email Auto Notification

Helpdesk Support Tickets by Stages

THIS APP ONLY SUPPORT ODOO ENTERPRISE EDITION

This app allows you to configure email notification when ticket stage changes using email template configured on stage form as shown in below screenshots.


Main Features:
  • Auto send email notifications to the customer, followers, internal users / managers by selecting settings from the Helpdesk stages configuration.
  • Allow you to set an email template to send email available helpdesk stages configuration.
  • Allow you to have different email templates with your own email body and you can configure on stage form.

Check App Here

helpdesk_ticket_auto_response